HP Printer Offline - How to change the printer offline to online status?

HP Printer Offline - How to change the printer offline to online
          status?

HP printers are designed to deliver high-quality documents quickly. Thus, due to the faster printing speed, it is an excellent printing machine for business use. They are also regarded as the most excellent printer for producing high-quality photo prints, as well as black-and-white and color texts.

Users choose hp printers for exceptional print quality because they are designed to offer stunning, consistent, and amazing quality printouts. Hence, to get the most out of an HP printer, consumers must carefully follow the 123.hp.com/setup printer setup instructions. However, some users come across a hp printer offline issue while using the printer. So, through the help of the steps provided here, the users can easily deal with the problem.

While printing, the users come across the Hp printer offline issue, due to which they fail to accomplish the printing tasks. Therefore, the users facing such an issue should not worry because, through the help of the troubleshooting steps provided below, it would get easy for all users to eliminate the problem.

The users who receive the Hp printer offline issue should not worry because it can be resolved by applying the steps described below. However, if any user fails to deal with the problem, they are suggested to ask for assistance from the Hp customer support team.

What does it mean when the Hp printer is Offline?

If the hp printer offline issues arise, then it can be due to several reasons. However, there is no need to worry because the problem can be fixed by performing the steps discussed below. Thus, the following mentioned below are the primary reason behind the issue. So, check out the details provided below to get familiar with the reason behind the problem.

  • If the hp printer driver is outdated, then the user faces such an issue.
  • If there is any connection-related issue, then the Hp printer offline issue takes place.
  • If there is a setting error, then the user may come across such an issue.

So, due to the reasons mentioned above, the users might face the hp printer offline issue. Therefore, the users are recommended to follow the troubleshooting steps discussed below to eliminate the problem.

How to change the printer offline to online status?

Through the help of the instructions outlined below would get easy for all users to eliminate the issue. Therefore, to get the issue resolved, the users are advised to go through the complete troubleshooting steps discussed below.

Step 1

Run Hp print and Scan Doctor

  • The users are first suggested to download and install the application on their device.
  • The users are recommended to access the HP Print and Scan Doctor application to check and fix the issue.
  • After that, the users are advised to access the app called " HPPSdr.exe " by clicking on it.
  • If asked, the users are suggested to select the " Yes " option to trust the file source as it comes directly from the HP tech support team.
  • After that, the users are supposed to click on the " Start " option and select the printer.
  • Note : If the printer is not listed, the users are suggested to restart the hp printer and then tap on the " Retry " option in the print and scan doctor application.
  • After this, the app will start locating the potential connection errors.
  • Note : The users are suggested to tap on the " Yes " option if asked to turn ON the printer update.
  • After that, follow the on-screen prompts and tap on the " Yes " option if asked to use the printer as a default printer.

So, after applying the instruction mentioned above, the printer status will change from " Offline " to " Online. " However, if the status does not change or the issue remains the same, the users are suggested to proceed with the other option.

Option 2

The users are suggested to set their default printer preference manually. So, to do that, follow the steps provided below.

For Windows 10 users

  • The users are suggested to type " Devices " in the search bar option.
  • After that, from there, select " Printers and Scanners ."
  • Then the users are advised to make sure that the box located in front of " Let windows manage my default printer " is unchecked.
  • Note : Tap on the box to deselect it is required.
  • Now the users are suggested to choose the printer from the list provided by HP .
  • Note : If the printer is listed several times, the users are suggested to select the version displaying an idle or online status.
  • Then tap on the " Manage " option.
  • After that, click on the " Set as default " option.

For Windows 8 users

  • The users are suggested to choose the printer from the devices displayed. However, if there is more than one version, then the users are suggested to select the version that is not grayed out.
  • The users are then suggested to right-click and choose the " Set as default printer " option.

So, after successfully applying the above-described troubleshooting steps, it would have become easy for all users to fix the hp printer offline issue. However, if the issue does not get resolved after performing the aforementioned steps, the users are suggested to get in touch with the hp customer support team for assistance.

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